Family Services Volunteers

Help Families Feel at Home

Help us create a warm and welcoming place for families to heal together.

As a Family Services Volunteer at the Ronald McDonald House you make a direct
impact on children and families in their moment of greatest need.

COVID-19 Vaccination Requirement: For the safety of all guest families, volunteers, and staff members, all family services volunteers must show proof of being fully vaccinated against COVID-19 in order to volunteer.

Receptionist Volunteer

Receptionist Volunteers are responsible for supporting front office functions through a variety of clerical and data entry functions.

Responsibilities include:

  • Greet guest families and visitors
  • Answering and handling incoming phone calls
  • Complete outgoing phone calls
  • Organize or sort files and donated items
  • Assist with family paperwork and filing
  • Assist with mailings, printing, stocking, organizing, and other duties as required

Due to the nature of our organization, Receptionsist volunteers must:

  • Pass a criminal background check
  • Be 18 years of age or older
  • Complete volunteer training as needed

In-House Volunteer

In House volunteers are responsible for supporting the smooth operation of the House by performing a variety of House related duties.

Responsibilities include:

  • Greet guest families and visitors
  • Supplemental front desk support as needed
  • Organizing or sorting files and donated items
  • Completing cleaning and organization tasks
  • Completing House laundry
  • Resetting family rooms
  • Assist with mailings, printing, stocking, and other duties as required

    Due to the nature of our organization, In House volunteers must:

    • Pass a criminal background check
    • Be 18 years of age or older
    • Complete volunteer training as needed
    • Ability to walk up and down stairs and lift up to 30 lbs.

    Shuttle Driver Volunteers

    Shuttle Driver volunteers are responsible for transporting families to and from the hospital safely and timely. Shuttle Driver volunteers should be willing to commit to a weekly or biweekly shift for a minimum of 12 months.

    Current shuttle schedule is daily 8:30 – 9:30 am and 7:30-8:30 pm.

    Responsibilities include but are not limited to:

    • Transporting RMHWM families to and from local hospitals
    • Assisting in setting up car seats should families be transporting children
    • Performing general driving related tasks as require by RMHCWM (Examples include delivering or pick up product to/from other agencies, fueling vehicles, etc.)
    • Other various tasks as required

      Due to the sensitive nature of our organization, Shuttle Driver volunteers must:

      • Pass a criminal background check
      • Submit driver’s license information and pass a Motor Vehicle Records check
      • Pass a driving test administered at onboarding, then as required after
      • Be between the ages of 21 and 70

      *RMHCWM is phasing in the return of Family Services volunteers.
      Please be patient as we monitor current conditions and work to bring you back into the House!

      INQUIRE BELOW ABOUT BECOMING A FAMILY SERVICES VOLUNTEER

       

      Please Note: For the safety of all guest families, volunteers, and staff members, all family services volunteers must show proof of being fully vaccinated against COVID-19 in order to volunteer.

      Make a Difference for Those in Need

      Parents don’t often know when their child will need medical care outside of their hometown. But they should know that if that happens, they have a place to stay. With your help, all families will have access to quality healthcare and a place to heal together as a family.