Our Impact
2025
Family Impact
By the Numbers
This past year, we welcomed more families
than ever who needed a place to stay while their child received medical or mental health care in Grand Rapids. For those traveling 30 miles or more, the Ronald McDonald House is a place to rest, share a meal, and find support during times of uncertainty. As the need for our services grows, so does our promise: to keep families close, comforted, and cared for when it matters most.
$1,393,775
Cost Offset
$1,122,994
Mileage Offset
424
Families Housed
7,075
Nights Occupied
583
Nights – Longest Stay
18.77
Nights – Average Stay
62
MI Counties Served (plus 13 out-of-state counties)
In 2025, families staying at the Ronald McDonald House traveled from all over the state.
Your Support
By the Numbers
Thanks to our volunteers and donors, families have a place to relax after long hospital days, enjoy a homecooked meal, or share a quiet moment together. Whether it’s folding laundry, serving dinner, or offering a listening ear, our community helps ease the stress that comes with caring for a sick child.
976
Donors
323
New Donors
2,316
Pounds of Pop Tabs
3,762
Hours Donated by 566 Volunteers
In 2025, we revitalized our volunteer program with a family-first focus, shifting from broad community participation to a smaller group of dedicated, recurring, and trained volunteers. This approach improved safety, consistency, and service quality, allowing us to provide families a more reliable and supportive environment.
McDonald’s
Our Founding Partner
Our partnership with McDonald’s, our founding and forever mission partner, continues to make a real difference for families. While RMHC West Michigan doesn’t receive direct funding from McDonald’s Corporation, the generosity of local Owner/Operators and their customers brings comfort and care to families every day. From Round-Up to seasonal campaigns like the Shamrock Shake, these efforts help provide the support families need while their child is in the hospital.
$572,855
Round-Up Customer Donations
$173,917.31
SHAMROCK SHAKES, HAPPY MEALS,
FIXED DONATIONS, COIN BOX
$12.31
RMHCWM RECEIVES AN AVERAGE
OF $12.31 IN ROUND-UP DONATIONS,
PER STORE, PER DAY.
Branding
A FRESH LOOK, THE SAME HEART
Throughout 2025, you may have noticed glimpses of the refreshed Ronald McDonald House brand as it rolls out across chapters worldwide. While other Houses and McDonald’s locations have already transitioned, our House will fully adopt the new look later this year – and we’re excited for what’s ahead!
As part of this update, our name is also evolving. We are simplifying from Ronald McDonald House Charities West Michigan to Ronald McDonald House West Michigan.
While our look may change, our commitment remains the same. Families will continue to find compassion, stability, and support when they need it most.
This refreshed brand reflects the heart of who we are and the work you make possible every day: putting families at the center of care. As we move forward with this update, one thing remains constant: our commitment to caring deeply, acting with integrity, and never giving up on the families who need us most.
Events
The Event
6th annual RMHC Golf Outing
Golfers teed off at Thornapple Pointe for a fun-filled day on the greens.
East Grand Rapids Harvest Festival
The festival was filled with games, treats, and entertainment for all ages.
Ada Chili and Beer Festival
A crowd favorite! Attendees savored chili and drinks while raising funds to keep families close to their hospitalized children.
Program Growth
Total served bythe Helen DeVosHospitality Cartsponsored bythe JandernoaFoundation:
1,437
Inaugural Back to School Bash
Thanks to LMCU volunteers and partners — EV Construction, Cookie Cutters, NT4Kindness, Be a Ruby, and ELM Community — families received backpacks, school supplies, gift baskets, lunch boxes, and haircuts to start the school year cared for and ready.
New Ways We’re Helping Families
Resource Center for Families
Workspaces
Family Quiet Space
In-house Hospitality Cart
2025 Financials
Expenses by Source
Program Services
$1,265,431
Fundraising
$357,765
Administration
$227,959
Total Expenses: $1,851,115
Total Revenue: $2,298,705
*Financial information is unaudited and provided for informational purposes only.
A CONSTANT IN A
SEASON OF UNCERTAINTY
A Letter From Our CEO
I’ll be the first to admit that I thought I understood what this
organization meant to families. Sure, I understood our programs, our history, and the important role we have in pediatric healthcare. What I didn’t fully understand was how often the most meaningful moments would unfold; in the laughter of a sibling just outside my office, in conversations in the hallway, or in the relief on a parent’s face when their child has been discharged.
If this year has taught me anything, it is that RMHC West Michigan is not just a place families stay; it is a constant in a season of uncertainty. Families arrive carrying exhaustion, fear, and hope. In those moments, the House becomes something deeper.
As the team and I moved through 2025, we noticed that our families’ needs were evolving. One truth became clear: the importance of
Ronald McDonald House Charities West Michigan has never been greater. As pediatric care continues to change and become more specialized, and families seeking treatment for their child are navigating greater distances, longer stays away from home, and increasingly complex emotional and financial strain, Ronald McDonald House Charities West Michigan remains committed to providing support.
In the middle of all of that, our role, your role, is simple but profound: to provide stability, comfort, and a sense of home when families need it most.
In 2025, donors, volunteers, and partners showed up for these
families. Support came through financial gifts, shared meals,
volunteer hours, and steadfast partnerships that ensured families
never had to worry about where they would sleep or how they would get through the day. Time and again, our community met families with compassion, reminding them they were not alone.
To every donor, volunteer, and partner who made this last year
possible, thank you. Your generosity creates moments of comfort
amid crisis and stability in times of uncertainty. Because of you,
families can focus on what matters most: their child.
We are grateful to walk alongside you, and we invite you to continue this journey with us as we serve families in 2026 and beyond.
Salina Bishop
President & CEO
Ronald McDonald House Charities West Michigan